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Terms & Conditions

This Master Services Agreement (the "Agreement") between PiXEL iNK MEDiA Pty Ltd ABN 94 105 177 099 ("PiXEL iNK MEDiA") and the customer is made effective on the Customer’s acceptance of the TERMS AND CONDITIONS by indicating on the Order Form submitted by Customer and accepted by PiXEL iNK MEDiA.

1. Overview

This Agreement states the terms and conditions by which PiXEL iNK MEDiA will deliver and Customer will receive any or all of the services provided by PiXEL iNK MEDiA, including bandwidth, managed services, professional/support services and content delivery. Each Order Form submitted, accepted and executed by both parties is hereby incorporated by reference herein. This Agreement is intended to cover any and all web site hosting and email Services ordered by Customer and provided by PiXEL iNK MEDiA. Capitalised terms shall have the meanings assigned to them herein or as defined in Section 10.

2. Delivery Of Services & Terms

2.1 Delivery of Services
By submitting an Order Form(s), Customer agrees to take and pay for the Service(s) during the Initial Term and for any Renewal Term.

2.2 Term
(a) Term Commencement. The term for each Service will commence on the Service Commencement Date.

(b) Renewal Term(s). Upon expiration of the Initial Term, the term shall be extended automatically for a period of one (1) month ("Renewal Term"), unless and until either party gives the other no less than thirty (30) days' written notice of a termination. The termination of any Service will not affect Customer's obligations to pay for other Service(s).

3. Fees And Payment Terms

3.1 Fees and Expenses
Customer will pay all fees due according to the prices and terms listed in the Order Form(s) and all other fees incurred by Customer related to reinstatement of service fees and fees for switching or upgrading services, all in accordance with then current PiXEL iNK MEDiA prices and policies.

3.2 Payment Terms
On the Service Commencement Date for each Service, Customer will be billed (the "Initial Bill") an amount equal to (i) all non-recurring charges indicated in the Order Form(s) and (ii) the monthly recurring charges for the first month of the term. Subsequent monthly billing will occur on the anniversary day of each calendar Period of the term. The periodical recurring charges for all Periods will be billed (the "Recurring Bill") in advance of the provision of Services. All other charges for Services received and expenses incurred for Supplemental during a Period (e.g., bandwidth usage fees) will either be billed immediately or at the end of the Period in which the Services were provided. Payment for all fees is due upon receipt of each PiXEL iNK MEDiA invoice. All payments will be made in Australian Dollars. Notwithstanding anything to the contrary in this Agreement, PiXEL iNK MEDiA expressly reserves the right to alter, change or amend its billing practices in its sole discretion, including, but not limited to, the date on which such billing will occur and the types of charges that will be included in such bills.

3.3 Late Payments
Any payment not received within fifteen (15) days of the invoice date of the Initial Bill and thirty (30) days of the invoice date of a Recurring Bill (respectively, a "Payment Default") will accrue interest at a rate of one and one-half percent (1-1/2%) per month, or the highest rate allowed by applicable law, whichever is lower. Customer also shall pay to PiXEL iNK MEDiA all expenses incurred by PiXEL iNK MEDiA in exercising any of its rights under this Agreement or applicable law with respect to a Payment Default or other breach by Customer, including, but not limited to, reasonable attorneys' fees and the fees of any collection agency retained by PiXEL iNK MEDiA.

3.4 Taxes
Customer will be responsible for and will pay in full, all taxes and similar fees now in force or enacted in the future imposed on the transaction and/or the delivery of Services.

3.5 You must pay all amounts billed in accordance with your billing option. No credit terms are given to credit card accounts. Upon registration of a credit card account, you give us authorisation to debit your credit card for all charges.

3.6 You consent to us obtaining a credit reporting agency report containing personal information about you (as well as information concerning commercial creditworthiness and activities) for the purpose of assessment by us of an application for credit (whether commercial or personal) or for the purpose of the collection of payments which are overdue.

4. Intellectual Property Ownership

This Agreement does not transfer from PiXEL iNK MEDiA to Customer any PiXEL iNK MEDiA Technology, and all right, title and interest in and to PiXEL iNK MEDiA Technology will remain solely with PiXEL iNK MEDiA and its network services supplier. This Agreement does not transfer from Customer to PiXEL iNK MEDiA any Customer Technology, and all right, title and interest in and to Customer Technology will remain solely with Customer. PiXEL iNK MEDiA and Customer each agree that it will not, directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to derive source code or other trade secrets from the other party and/or its third party vendors.

5. Limited Warranties

5.1 Limitation
Each of the guarantees in the Order Form(s) is null and void if Customer fails to follow PiXEL iNK MEDiA's Rules and Regulations and other policies or otherwise breaches the Agreement in any respect.

5.2 No Other Warranty
PiXEL iNK MEDiA does not monitor or exercise control over the content of the information transmitted through its facilities. Use of the services or any information that may be obtained therefore is at customer's own risk. The services are provided on an "as is" basis, and customer's use of the services is at its own risk. Except as provided in the order form(s), PiXEL iNK MEDiA does not make, and hereby disclaims, any and all other express and/or implied warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, noninfringement and title, and any warranties arising from a course of dealing, usage, or trade practice. PiXEL iNK MEDiA does not warrant that the services will be uninterrupted, error-free, or completely secure.

5.3 Disclaimer of Actions Caused by and/or Under the Control of Third Parties
PiXEL iNK MEDiA does not and cannot control the flow of information to or from PiXEL iNK MEDiA's network and other portions of the internet. Such flow depends in large part on the performance of internet services provided or controlled by third parties. At times, actions or inactions of such third parties can impair or disrupt customer's connections to the internet (or portions thereof). PiXEL iNK MEDiA cannot guarantee that such events will not occur. Accordingly PiXEL iNK MEDiA disclaims any and all liability resulting from or related to such events.

5.4 Disclaimer of Actions Caused by Software Upgrades
To ensure efficient and secure performance of the PiXEL iNK MEDiA Technology, the Service will need third-party software version upgrades and patches applied to the server hardware from time to time. PiXEL iNK MEDiA will implement upgrades at its discretion, including if a new bug or security vulnerability is found. PiXEL iNK MEDiA cannot guarantee that such upgrade events will ensure Customer Technology will continue to function as intended and be error-free. It is the responsibility of the Customer to monitor their hosting account to identify and rectify any errors caused by upgrade version non-compatibility. Accordingly PiXEL iNK MEDiA disclaims any and all liability resulting from or related to such events.

6. Customer Obligations

6.1 Warranties of Customer
(a) General. Customer represents and warrants that (i) Customer is at least eighteen (18) years of age; (ii) Customer possesses the legal right and ability to enter into this Agreement, and (iii) the performance of its obligations and use of the Services (by Customer, its customers and users) will not violate any applicable laws, regulations or the Rules and Regulations or cause a breach of any agreements with any third parties or unreasonably interfere with other PiXEL iNK MEDiA customers' use of PiXEL iNK MEDiA services. Customer assumes all risks related to processing of transactions related to electronic commerce.

(b) Breach of Warranties. In the event of any breach of any of the foregoing warranties, in addition to any other remedies available at law or in equity, PiXEL iNK MEDiA will have the right, in its sole discretion, to suspend or terminate immediately any Services.

6.2 Compliance with Law and Rules and Regulations
Customer agrees that it will use the Service(s) only for lawful purposes and in accordance with this Agreement. Customer will comply at all times with all applicable laws and regulations and the Rules and Regulations, as updated by PiXEL iNK MEDiA from time to time. The Rules and Regulations are incorporated herein and made a part hereof by this reference. PiXEL iNK MEDiA may change the Rules and Regulations upon fifteen (15) days' notice to Customer, which notice may be provided by posting such new Rules and Regulations at the PiXEL iNK MEDiA Site http:/www.pixelinkmedia.com/hosting/acceptableuse.html. Customer may request a current copy of the Rules and Regulations by sending a request to PiXEL iNK MEDiA. Customer agrees that it has received, read and understands the current version of the Rules and Regulations.

6.3 Third Party Rights
Customer shall not (i) remove, modify or obscure any copyright, trademark or other proprietary rights notices that appear on any Third Party Product (as defined in Section 7.4) or that appear during use of any Third Party Product; or (ii) reverse engineer, decompile, or disassemble any Third Party Product, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

7. Limitations Of Liability

7.1 Delays and Interruptions
PiXEL iNK MEDiA shall not be liable for any loss of data resulting from delays, corruption of data, nondeliveries, misdeliveries or service interruptions. Customer shall be solely responsible for the selection, use and suitability of the services, and PiXEL iNK MEDiA shall have no liability therefore. Except to the extent of PiXEL iNK MEDiA's gross negligence or willful misconduct, neither PiXEL iNK MEDiA nor its network services supplier will be liable for unauthorised access to PiXEL iNK MEDiA's or customer's transmission facilities or premise equipment or for unauthorised access to or alteration, theft or destruction of customer's data files, programs, procedures or information through accident, fraudulent means or devices, or any other method, regardless of whether such damage occurs as a result of PiXEL iNK MEDiA's or its network service supplier's negligence.

7.2 Consequential Damages
Except for the parties' indemnity obligations in section 8, in no event will either party be liable or responsible to the other for any type of incidental, punitive, indirect or consequential damages, including, but not limited to, lost revenue, lost profits, replacement goods, loss of technology, rights or services, loss of data, or interruption or loss of use of service or equipment, even if advised of the possibility of such damages, whether arising under theory of contract, tort (including negligence), product liability, strict liability or otherwise.

7.3 Notwithstanding anything else to the contrary contained in this Agreement, PiXEL iNK MEDiA's maximum aggregate liability to Customer for any claim related to, or in connection with, this Agreement, whether in contract, tort or otherwise, shall be limited to the total amount of fees actually paid by Customer to PiXEL iNK MEDiA for the prior three (3) months.

7.4 PiXEL iNK MEDiA may provide Customer access to other third party software and/or services ("Third Party Products") through reseller relationships PiXEL iNK MEDiA has established with certain commercial vendors. Unless otherwise notified, Customer understands that product support for Third Party Products is provided by PiXEL iNK MEDiA and not by the Third Party Vendor. Neither PiXEL iNK MEDiA nor any Third Party Vendor makes any representations or warranties, express or implied, regarding any Third Party Products.

Customer expressly acknowledges and agrees that use of third party products is at customer's sole risk and such third party products are provided "as is" and without representation or warranty of any kind from PiXEL iNK MEDiA or any third party vendor, including without limitation, any implied warranty of merchantability, fitness for a particular purpose, lack of viruses, accuracy or completeness of responses or results, correspondence to description, or non-infringement of third party rights. To the maximum extent permitted by applicable law, neither PiXEL iNK MEDiA nor any third party vendor will be legally responsible for any damages, whether direct, indirect, or consequential, arising from the use or inability to use any third party product. Customer agrees to observe the terms of any license and/or applicable end user subscriber agreement for third party products and that customer shall be fully liable to third party vendors and PiXEL iNK MEDiA with respect to any improper use of such third party products or violation of license agreements with them and/or applicable end user subscriber agreements.

8. Indemnification

Each party agrees to indemnify and hold the other harmless against any losses, costs, expenses (including, but not limited to, reasonable attorneys' fees), claims, damages, liabilities, penalties, actions, proceedings or judgments (collectively, "Losses") resulting from any claim, suit, action, or proceeding brought by any third party against the other or its affiliates related to or arising out of (i) any infringement or misappropriation or alleged infringement or misappropriation of any copyright, trade secret, patent, trademark, or other proprietary right related to any hardware or software utilized in connection with any of the Services (but excluding any infringement contributorily caused by the other party) and (ii) any violation of or failure to comply with the Rules and Regulations. Customer further agrees to indemnify PiXEL iNK MEDiA and its affiliates against any Losses which arise out of, or relate to any content provided by Customer or the customers/clients of Customer, and Customer will reimburse PiXEL iNK MEDiA and its affiliates for all legal expenses, including reasonable attorneys' fees, incurred by PiXEL iNK MEDiA and its affiliates in connection with any such Losses.

9. Termination

9.1 Termination Without Cause During Renewal Term
This Agreement may be terminated by either party at any time during any Renewal Term for any or no reason upon either party giving to the other no less than thirty (30) days' prior written notice of termination. No matter which party terminates the Agreement pursuant to this Section 9.1, any and all payment obligations of Customer under this Agreement for Service(s) provided through the date of termination will immediately become due, and Customer shall be required to prepay for any portion of the Services that have not been paid for and are to be rendered during such thirty (30) day period.

(a) Web Hosting Accounts paid for on a Yearly or 2 Yearly basis are cancellable; however no refunds for any remainder of the current payment term shall be issued. Any Yearly and 2 Yearly Payment Plans are a discounted service we choose to provide to our Customers in exchange for the elimination of monthly billing procedures.

(b) Yearly and 2 Yearly Payment Plan Accounts must be cancelled within 30 (thirty) days of current term expiration by notifying us by written notice. (i.e. if your bill is due on July 10th, you must cancel by June 10th)

(c) Any account not cancelled in this manner will be subject to one additional month's Web Hosting fees at the applicable Web Hosting Plan rate.

9.2 Termination For Cause
In addition to any other rights it may have under this Agreement or applicable law, PiXEL iNK MEDiA may immediately terminate this Agreement or suspend service, effective without notice, in the event of (i) a Payment Default, or (ii) Customer's breach or failure to comply with any other obligation of Customer under this Agreement including, but not limited to, its failure to comply with any of the terms of the Rules and Regulations or other policies of PiXEL iNK MEDiA. Customer may terminate this Agreement if PiXEL iNK MEDiA breaches any material term or condition of this Agreement and fails to cure such breach within ten (10) days after receipt of written notice of same. If this Agreement is terminated by PiXEL iNK MEDiA under this Section 9.2, all remaining monthly recurring and other charges specified on the applicable Order Form(s) for the balance of the then current term shall immediately become due and payable. In addition to the foregoing, PiXEL iNK MEDiA reserves the right to prohibit any conduct or to remove any materials or content in violation of the Rules and Regulations or which PiXEL iNK MEDiA believes in its sole discretion to be illegal or potentially harmful to others or may expose PiXEL iNK MEDiA to harm or liability.

9.3 No Liability for Termination
Neither party will be liable to the other for any termination or expiration of any Service or this Agreement in accordance with its terms.

9.4 Survival
The following provisions will survive any expiration or termination of the Agreement: Sections 3, 4, 5, 7, 8, 9, 10 and 11.

9.5 IP Addresses
Upon expiration, cancellation or termination of this Agreement, Customer shall relinquish any Internet protocol ("IP") numbers, addresses or address blocks assigned to Customer by PiXEL iNK MEDiA or its network services supplier (but not the URL or top level domain connected therewith). PiXEL iNK MEDiA reserves, in its sole discretion, the right to change or remove any and all such IP numbers, addresses or address blocks.

10. Definitions

(a) "Customer Technology" means Customer's proprietary technology, including Customer's Internet operations design, content, software tools, hardware designs, algorithms, software (in source and object forms), user interface designs, architecture, class libraries, objects and documentation (both printed and electronic), know-how, trade secrets and any related intellectual property rights throughout the world (whether owned by Customer or licensed to Customer from a third party) and also including any derivatives, improvements, enhancements or extensions of Customer Technology conceived, reduced to practice, or developed during the term of this Agreement by Customer.

(b) "Initial Term" means the minimum term for which PiXEL iNK MEDiA will provide the Service(s) to Customer, as indicated on the Order Form(s).

(c) "Period" means the Billing Period specified in the Payment Details section of the Order Form(s).

(d) "PiXEL iNK MEDiA Technology" means PiXEL iNK MEDiA's proprietary technology, including PiXEL iNK MEDiA Services, software tools, hardware designs, algorithms, software (in source and object forms), user interface designs, architecture, class libraries, objects and documentation (both printed and electronic), network designs, know-how, trade secrets and any related intellectual property rights throughout the world (whether owned by PiXEL iNK MEDiA or licensed to PiXEL iNK MEDiA from a third party) and also including any derivatives, improvements, enhancements or extensions of PiXEL iNK MEDiA Technology conceived, reduced to practice, or developed during the term of this Agreement by either party that are not uniquely applicable to Customer or that have general applicability in the art.

(e) "Renewal Term" means any service term following the Initial Term, as specified in Section 2.2.

(f) "Rules and Regulations" means the PiXEL iNK MEDiA general rules and regulations governing Customer's use of web site hosting Services, including, but not limited to, online conduct and PiXEL iNK MEDiA's Acceptable Use Policy, which can be found at http:/www.pixelinkmedia.com/hosting/acceptableuse.html.

(g) "Service(s)" means the specific service(s) provided by PiXEL iNK MEDiA pursuant to this Agreement.

(h) "Service Commencement Date" means the date PiXEL iNK MEDiA will begin providing the Service(s) to Customer as indicated on the Order Form(s).

11. Use Of Customer's Name For Marketing And Promotion

With express permission from the Customer, during the term of this Agreement PiXEL iNK MEDiA may publicly refer to Customer, orally and in writing, as a Customer of PiXEL iNK MEDiA in testimonials, client lists and in other promotional materials and communications, including, but not limited to, press releases, brochures, reports, letters and electronic media such as e-mail or Web pages.

12. Miscellaneous Provisions

PiXEL iNK MEDiA shall not be deemed to be in default of any provision of this Agreement or be liable for any delay, failure of performance or interruption of the provision of Services to Customer resulting, directly or indirectly, from any unforeseen or force majeure event. PiXEL iNK MEDiA and Customer agree that, except as otherwise expressly provided in this Agreement, the Order Form(s) or the terms and conditions of use of any third party software products, there shall be no third party beneficiaries to this Agreement, including but not limited to the insurance providers for either party or the customers of Customer.

This Agreement Is Made Under And Will Be Governed By And Construed In Accordance With The Laws Of The State Of Victoria Australia And Specifically Excluding From Application To This Agreement That Law Known As The United Nations Convention On The International Sale Of Goods. Exclusive Venue For All Disputes Arising Out Of Or Relating To This Agreement Shall Be The State And Federal Courts In Victoria Australia, And Each Party Irrevocably Consents To Such Personal Jurisdictions And Waives All Objections Thereto.

In the event any provision of this Agreement is held by a tribunal of competent jurisdiction to be contrary to the law, the remaining provisions of this Agreement will remain in full force and effect. The waiver of any breach or default of this Agreement will not constitute a waiver of any subsequent breach or default, and will not act to amend or negate the rights of the waiving party. Customer may not sell, assign or transfer its rights or delegate its duties under this Agreement either in whole or in part without the prior written consent of PiXEL iNK MEDiA, and any attempted assignment or delegation without such consent will be void. PiXEL iNK MEDiA may assign this Agreement in whole or part. PiXEL iNK MEDiA also may delegate the performance of certain Services to third parties, including PiXEL iNK MEDiA's wholly owned subsidiaries. All notices, demands, requests or other communications required or permitted under this Agreement shall be deemed given when delivered personally, sent by facsimile upon confirmation, sent and received by return receipt email, or upon receipt of delivery of overnight mail. PiXEL iNK MEDiA and Customer are independent contractors and this Agreement will not establish any relationship of partnership, joint venture, employment, franchise or agency between PiXEL iNK MEDiA and Customer. Neither PiXEL iNK MEDiA nor Customer will have the power to bind the other or incur obligations on the other's behalf without the other's prior written consent, except as otherwise expressly provided herein. This Agreement, including all documents incorporated herein by reference, constitutes the complete and exclusive agreement between the parties with respect to the subject matter hereof, and supersedes and replaces any and all prior or contemporaneous discussions, negotiations, understandings and agreements, written and oral, regarding such subject matter. This Agreement may be executed in one or more counterparts, each of which will be deemed an original, but all of which together shall constitute one and the same instrument. Once accepted, any reproduction of this Agreement made by reliable means (e.g., photocopy, facsimile) is considered an original. Except as expressly provided in this Agreement, this Agreement may be changed only by a written document signed by authorised representatives of PiXEL iNK MEDiA and Customer in accordance with this Section 11.

Authorised representatives of Customer and PiXEL iNK MEDiA have read the foregoing and all documents incorporated therein and, by executing the Order Form(s), agree and accept that it is made effective on the Customer’s acceptance of the TERMS AND CONDITIONS by indicating on the Order Form submitted by Customer and accepted by PiXEL iNK MEDiA.

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