The PiXEL iNK MEDiA vision includes a strong commitment to providing you with the highest levels of customer service, which includes protecting your privacy. PiXEL iNK MEDiA regards your privacy as important and is focused on its information handling practices.

PiXEL iNK MEDiA is bound by the Australian Commonwealth Privacy Act 1988, which sets out a number of principles concerning the protection of your personal information. This Privacy Statement applies to PiXEL iNK MEDiA generally and your use of the website of PiXEL iNK MEDiA at www.pixelinkmedia.com. We reserve the right to change this privacy statement at any time. It is advisable to review this Privacy Statement periodically for changes.

Collection & Usage

We will not normally collect personal information other than your names, address, phone, fax or email address. This information will normally be collected to provide a service or fulfill an enquiry or request. We may also need to collect banking details to enable us to process a payment from you. Additional information, such as your preferences for various services we provide, may also be collected. In all cases, the primary purpose in gathering information on our website users and customers is to gain a better understanding of your needs and wants, and develop new and innovative solutions.

We also collect information on website activity, such as the number of visitors, the number of pages viewed, navigation patterns, what systems users have, and the date and time of visits. This information is collected for statistical purposes only and cannot be used to identify you. We may use your unique network address (IP address) to help diagnose problems with our server, and to administer our website.

Users are not required to register on PiXEL iNK MEDiA's website in order to use it. Your personal information will only be used for what it was collected for. Other than for debt collection purposes or as may be required to enable a third party to provide you with services you have specifically requested, your personal information will not be shared, sold or given to any third parties without your consent, unless required or authorised under the exemptions set out in the Privacy Amendment (private sector) Act 2000.

We periodically conduct direct marketing campaigns to promote our services. In all such campaigns, we provide recipients with details on how to opt-out of future campaigns.

Cookies

We may also place a cookie on your computer through your web browser. A cookie is a small data file that is sent from our webserver and stored on your computer's hard drive. The cookie is not linked to your personal information and cannot be used to identify you. Its only purpose is to recognise return visitors, track our promotions, or provide you with a better interaction with our website. You may choose to reject the cookie, which will still allow you to visit the website, but may limit your experience and access on the site. The use of cookies is an industry standard and you'll find most professional websites use them.

Security

PiXEL iNK MEDiA is committed to keeping the data you provide us secure, and we will take reasonable steps to follow industry standard measures to protect your personal information under our control from unauthorised loss, misuse, modification or disclosure. PiXEL iNK MEDiA is required by law not to reveal, disclose, sell, distribute, rent, licence, share or pass on to any third parties, any personal information that you may have provided to us, unless we have your express consent to do so or where there are special exceptions by law.

Emails we receive from you will only be used for the purposes given and are subject to the conditions set out in this Privacy Statement. Due to the nature of email, sending personal information in an email remains entirely at your own risk and PiXEL iNK MEDiA will not be responsible for any unauthorised use and disclosure of this information.

Accuracy & Access

Our aim is to ensure that your personal information is accurate, complete and up-to-date. To help us with this, please if any of your information you have provided changes. We will take reasonable efforts to correct the data. You can request us to provide access to the personal information that we hold about you. You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please contact us. You may be required to put your request in writing for security reasons. PiXEL iNK MEDiA reserves the right to charge a fee for searching for, and providing access to, your information.

Contact

If you have any questions about this privacy statement, the privacy practices of PiXEL iNK MEDiA, or you wish to make a privacy complaint or request access to information we may hold, please contact us.

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